Buy your Training Courses below. As soon as payment is received we will contact you to get your team set up and commence the training!

If you haven't already, we recommend you read the how it works page and our course delivery guide and terms of use prior to completing your purchase.

Course 1: Caring for Clients 1 - Being Brilliant at the Basics

Modules in this course:

  • Delighting the client
  • Winning the new client
  • Communication, listening and conversing
  • Referrals and second opinions
  • Call Triage: Is it an emergency?

For more information on this course and the modules within it, please see our Course Information page.

Please select band for total number of Course 1 trainees from the drop down below. Then, after clicking 'Add to Cart' please enter the exact quantity of trainee licences within the PayPal Shopping Cart page.
Note: prices exclude VAT.

If more than 20 Trainee Licences are required special rates are available. Please get in touch by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01934 235850.

Course 2: Caring for Clients 2 - Progressing Skills across the Team

Modules in this course:

  • Debt control
  • Bereavement
  • Pet insurance
  • Client compliance - the art of persuasion
  • Dealing with complaints and mistakes

For more information on this course and the modules within it, please see our Course Information page.

Please select band for total number of Course 2 trainees from the drop down below. Then, after clicking 'Add to Cart' please enter the exact quantity of trainee licences within the PayPal Shopping Cart page.
Note: prices exclude VAT. 

If more than 20 Trainee Licences are required special rates are available. Please get in touch by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01934 235850.

Course 3: Clinical Information for Support Staff

Modules in this course:

  • Ectoparasites
  • Endoparasites
  • Treatment of fleas, ticks and worms
  • Neutering
  • Vaccination

For more information on this course and the modules within it, please see our Course Information page.

Please select band for total number of Course 3 trainees from the drop down below. Then, after clicking 'Add to Cart' please enter the exact quantity of trainee licences within the PayPal Shopping Cart page.
Note: prices exclude VAT. 

If more than 20 Trainee Licences are required, special rates are available. Please get in touch by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01934 235850.

From our Trainee Supervisors:

"Chunk Training offers a perfect way for the busy vet practice to improve the knowledge and skills of their receptionists. The girls in my office now have more confidence, understanding and ability to do their job more effectively and efficiently."

From our Trainees:

"Found some of the points regarding leadership very interesting as have not thought of them before. Covered everything we need to know and get asked frequently by clients. Very easy to follow and learn - I am enjoying these presentations and look forward to the next ones."